Terms & Conditions

Effective Date: July 15, 2026

Welcome to New IPTV (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of https://newiptv.site and all services provided through our website.

By accessing our website, requesting a free trial, or purchasing a subscription, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Our Services

New IPTV provides subscription plans, free trial access, customer support, and activation services through this website. Our goal is to provide a reliable streaming experience with responsive customer support.

Service features, available content, and technical specifications may change over time as part of ongoing service improvements.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally permitted to use our services in your country or region.

3. Free Trial

We offer a free trial so customers can evaluate the service before purchasing a subscription.

The free trial allows you to test:

Streaming quality
Device compatibility
Available content
Overall service performance

Free trials may be limited to one per customer, household, device, or IP address at our discretion.

4. Subscription

After purchasing a subscription:

Your subscription becomes active after successful activation.
Subscription duration begins from the activation date.
Renewal is not automatic unless clearly stated during checkout.
Customers are responsible for selecting the subscription plan that best suits their needs.

5. Account Usage

Your subscription is intended for your personal use.

Unless otherwise stated:

One active stream is supported at a time.
Login credentials must remain private.
You are responsible for maintaining the security of your account.

6. Account Sharing & Resale

Customers may not:

Share login credentials with unauthorized users.
Resell, redistribute, or commercially use the subscription without our prior written permission.
Attempt to create multiple users from a single subscription.
Modify, copy, or distribute access credentials.

Unauthorized sharing or resale may result in suspension or termination of the subscription without refund.

7. Customer Responsibilities

Customers are responsible for:

Maintaining a stable internet connection.
Using compatible devices and supported IPTV players.
Following installation instructions provided by our support team.
Keeping login credentials secure.

8. Technical Support

Our support team is available to assist with:

Activation
Installation guidance
Device setup
Login assistance
Technical troubleshooting

While we aim to respond as quickly as possible, response times may vary depending on support volume.

9. Service Availability

We work to provide a stable streaming experience. However, occasional interruptions may occur due to:

Scheduled maintenance
Technical upgrades
Network issues
Internet service provider problems
Third-party service interruptions
Events beyond our reasonable control

Temporary interruptions do not automatically qualify for a refund.

10. Content Availability

Channel lists, movies, TV series, sports events, and other available content may change without prior notice.

Content may be added, updated, removed, or replaced as part of normal service operations.

Customers are encouraged to use the free trial to evaluate the available content before purchasing.

11. Refund Policy

We offer a 30-day Money-Back Guarantee under the conditions described in our Refund Policy.

Refunds are generally considered when:

A verified technical issue prevents normal use of the service.
Our support team is unable to resolve the issue after reasonable troubleshooting.
The refund request is made within the applicable refund period.

Refund requests based solely on individual channel, movie, or TV series availability are generally not eligible, as customers have the opportunity to evaluate the service during the free trial.

Please refer to our Refund Policy for complete details.

12. Acceptable Use

You agree not to:

Use the service for unlawful purposes.
Attempt unauthorized access to our systems.
Disrupt or interfere with the website or service.
Share malicious software or harmful content.
Abuse our customer support services.

13. Intellectual Property

The website design, text, graphics, branding, logos, and original content published on New IPTV are the property of their respective owners and may not be copied, reproduced, or distributed without permission.

14. Third-Party Applications

Our service may be used with compatible third-party IPTV players and devices.

These applications are developed and maintained by their respective owners. New IPTV is not responsible for the operation, updates, or policies of third-party software.

15. Limitation of Liability

To the maximum extent permitted by applicable law, New IPTV shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective once published on this page. Continued use of our website or services after updates constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our support team through the contact information provided on https://newiptv.site.