Privacy Policy
Effective Date: July 15, 2026
Welcome to New IPTV (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://newiptv.site, request a free trial, purchase a subscription, or contact our support team.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website:
- Full name
- Email address
- Phone number (if provided)
- Country
- Device information
- Information submitted through our contact or free trial forms
- Support conversations through WhatsApp, email, or live chat
- Payment confirmation details (where required)
- Technical information such as browser type, IP address, device type, operating system, and pages visited for website analytics and security purposes.
How We Use Your Information
We use your information to:
- Process free trial requests.
- Activate and manage subscriptions.
- Provide customer and technical support.
- Respond to your questions and inquiries.
- Improve our website and services.
- Prevent fraud, abuse, and unauthorized activity.
- Send important service updates related to your subscription.
- Comply with legal obligations where required.
We do not sell your personal information to third parties.
Payment Information
Payments are processed through secure payment providers. We do not store your complete credit or debit card information on our servers.
Depending on your selected payment method, payment providers may collect and process information according to their own privacy policies.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Analytics
We may use analytics tools to better understand how visitors use our website. These tools may collect information such as:
- Browser type
- Device type
- Country
- Pages visited
- Time spent on pages
- Referral sources
This information is used only to improve our website and user experience.
How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we work to keep your information secure, no internet transmission or storage system can be guaranteed to be completely secure.
Sharing Your Information
We do not sell or rent your personal information.
Data Retention
We retain your information only for as long as reasonably necessary to:
- Provide our services
- Maintain customer support records
- Process refunds where applicable
- Meet legal or accounting requirements
When information is no longer required, we will securely delete or anonymize it where appropriate.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Ask questions about how your information is used
To exercise these rights, please contact us using the details provided on our Contact page.
Third-Party Services
Our website may include links to third-party websites, applications, or payment providers. We are not responsible for the privacy practices or content of those third-party services. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details available on New IPTV.